SHIPPING
All baskets are shipped UPS ground (Expected delivery in 5-7 days) Free Shipping To USA
customers on packages 15lbs or less. There are other methods available for a small fee.
Please remember that UPS will not ship to a P.O. Box so please give a physical address if choosing Free UPS Shipping. We offer USPS shipping for an additional charge for your convenience.
Please keep in mind we need a 2 day processing time during Holidays Expected delivery is from date you receive tracking information.
If you would like your order shipped another way, CONTACT US THROUGH THIS WEB SITE or call us at 1-877-856-9787
SHIPPING PRICES:
Hannah Baskets ships UPS Ground Free of Charge on packages under 15lbs or you may choose other methods for a small charge. Shipping is calculated by shipping zip code and weight of the product Hannah Baskets weigh between 3lbs - 6.5lbs and are shipped in 16"X12"X12" boxes. If you are a rescue, charity, groomer or are ordering a large quantity, please contact us first for a shipping promotional code to save money on shipping.
RETURNS / REFUNDS
All UPS shipments are automatically insured. If your package is lost in the mail, Hannah Baskets will do everything we can to help you file a claim with UPS. We are not responsible for packages after they have been shipped / delivered.
100% Guaranteed your pet will love his / her Hannah Basket or your money back!
We are sure you and your pet will love our baskets, but if for any reason you are not satisfied we will refund the amount of the purchase price .
Just contact us for a return authorization within 15 days of receipt of your order number and send the items back to us.
FREE lOCAL SHIPPING - DeFuniak Springs, Crestview, Niceville, Florala (other local towns) We will also ship Free to Panama City twice per month.
Ask about discount codes for customers in the Northern Florida area. Contact Us for discount codes.
